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ServiceNow S2P Technical Consultant / Solution Architect
Required Skills
The Role
Our BFSI client is looking for a ServiceNow S2P Technical Consultant / Lead / Solution Architect to lead the design and implementation of ServiceNow's Source-to-Pay suite. You will be responsible for transforming complex procurement landscapes into streamlined, AI-driven workflows. This is not just a technical role — you are a strategic partner who bridges the gap between Finance and Procurement stakeholders and technical delivery teams to eliminate shadow spend and maximize ROI.
What You'll Do
- Lead end-to-end architectural design for Sourcing & Procurement Operations (SPO), Supplier Lifecycle Operations (SLO), and Accounts Payable Operations (APO)
- Design seamless integrations between ServiceNow and Tier-1 ERPs (SAP S/4HANA, Oracle, or Workday) using Integration Hub and customized APIs
- Incorporate Agentic AI and Now Assist capabilities to automate spot-buying, invoice exception handling, and supplier risk assessments
- Facilitate workshops with C-suite and Procurement leaders to translate business KPIs into technical requirements
- Establish best practices for the Common Service Data Model (CSDM) to ensure procurement data supports enterprise-wide visibility
- Configure Flow Designer, Business Rules, Client Scripts, and the ServiceNow Portal (Employee Center) for procurement workflows
- Design governance frameworks for the full procurement lifecycle: PR to PO, Goods Receipt, Invoicing, and Supplier Risk
What We Need
- 7+ years of experience in the ServiceNow ecosystem, with at least 3 years focused specifically on Procurement Service Management (PSM) or S2P
- Deep understanding of Flow Designer, Business Rules, Client Scripts, and the ServiceNow Portal (Employee Center)
- Strong knowledge of the procurement lifecycle: PR to PO, Goods Receipt, Invoicing, and Supplier Risk
- Experience implementing AI-driven automation or generative AI features within the ServiceNow platform
- Ability to articulate technical complexity through a business-value lens — cycle time, compliance, and cost savings
- Prior experience in a high-growth technology staffing or consulting environment
- Corp-to-Corp engagement only
Certifications
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) – Procurement or Supplier Lifecycle Management
- Now Assist or Agentic AI specialization preferred
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