A ServiceNow Build Partner

Enterprise Digital
Transformation
at Scale

AscendWorks delivers mission-critical digital transformation across the world's most complex industries. From Oil & Gas to Banking, we turn operational challenges into competitive advantages.

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250+
Enterprise Clients
18+
Years Experience
98%
Client Retention
Industry Verticals
🛢️ Oil & Gas 🏦 Banking ⚙️ Manufacturing 📡 Media 🛍️ Retail
$4.2B
Client value delivered
40%
Avg. cost reduction
500+
Projects completed
24/7
Managed support

Trusted by Fortune 1000 Organizations

Who We Are

The Enterprise Partner
Built for Complexity

AscendWorks is a premier enterprise technology consultancy serving Fortune 1000 organizations across the world's most demanding industries. We specialize in end-to-end digital transformation—combining strategic consulting, platform implementation, and managed services to deliver measurable results.

Founded on the principle that technology should amplify human capability, we bring together deep industry expertise and battle-tested methodologies to solve problems that generalist firms cannot.

Industry-First Approach Solutions designed around your vertical, not retrofitted from generic templates.
Enterprise Security & Compliance SOC 2 Type II, ISO 27001, and sector-specific regulatory frameworks built in from day one.
Accelerated Time-to-Value Proprietary delivery frameworks that compress implementation timelines by up to 40%.
18+

Years of Enterprise Excellence

From our first engagement with a global energy major to today's portfolio of 250+ active client relationships, we have consistently delivered transformational outcomes at scale.

5

Core Industry Verticals

Oil & Gas, Banking, Manufacturing, Media, and Retail—each with a dedicated practice, certified specialists, and proven implementation playbooks tailored to your sector's unique demands.

Global

Delivery Reach

Offices across North America, Europe, and Asia-Pacific, with 1,200+ certified consultants delivering seamless support across time zones and regulatory jurisdictions.

Our Expertise

Deep Expertise Across
Five Critical Verticals

We go beyond surface-level consulting. Each practice is built with vertical-specific frameworks, certified talent, and proven delivery models that address the unique operational and regulatory realities of your industry.

Oil & Gas

Energy Sector

Digitizing upstream, midstream, and downstream operations for global energy majors. We optimize asset performance, ensure HSE compliance, and drive operational efficiency across the full value chain.

  • Asset Performance Management
  • HSE & Regulatory Compliance Automation
  • Field Operations Digitization
  • Predictive Maintenance & IoT Integration

Banking & Financial Services

Financial Sector

Transforming financial institutions with technology that accelerates compliance, enhances customer experience, and enables innovation at enterprise scale—without compromising on security or regulatory adherence.

  • Core Banking Modernization
  • Risk & Compliance Platforms
  • Customer Service Automation
  • Fraud Detection & Prevention

Manufacturing

Industrial Sector

Connecting shop floors to boardrooms with Industry 4.0 solutions that improve throughput, reduce waste, and create intelligent, responsive supply chains for global manufacturers.

  • Smart Factory & Industry 4.0
  • Supply Chain Visibility
  • Quality Management Systems
  • ERP Integration & Optimization

Media & Entertainment

Media Sector

Empowering media companies to accelerate content production, optimize distribution workflows, and deliver exceptional audience experiences across every platform and device.

  • Content Workflow Automation
  • Digital Rights Management
  • Audience Analytics & Personalization
  • Multi-Platform Distribution

Retail & Commerce

Retail Sector

Unifying the customer journey across channels, optimizing inventory intelligence, and enabling the agile retail operations that modern consumers demand—from storefronts to fulfillment centers.

  • Omnichannel Service Management
  • Inventory & Demand Intelligence
  • Customer Experience Platforms
  • Retail Operations Automation
Case Studies

Proven Results for
Global Enterprises

Real outcomes. Real clients. A consistent track record of delivering transformational value to some of the world's most recognizable organizations.

Oil and gas operations
Oil & Gas

Field Operations Digitization for Global Energy Major

Deployed an enterprise-wide IoT and asset management platform across 47 offshore rigs, eliminating paper-based processes and enabling real-time operational visibility.

67%
Incident Reduction
$120M
Annual Savings
9 mo.
Deployment
NYSE banking financial services
Banking

ITSM Transformation for Top-5 U.S. Bank

Consolidated legacy service management systems into a unified ServiceNow platform, enabling 28,000 employees to access enterprise services through a single, intuitive portal.

54%
MTTR Reduction
28K
Users Onboarded
4 mo.
Go-Live
Smart factory manufacturing operations
Manufacturing

Smart Factory Rollout for Automotive OEM

Implemented Industry 4.0 quality management and connected worker solutions across 12 global assembly plants, driving significant improvements in first-pass yield and throughput.

38%
Quality Improvement
12
Plants Deployed
$78M
Waste Eliminated
Logistics supply chain operations
Logistics

Content Supply Chain Automation for Global Shipping Company

Redesigned the end-to-end supply chain and delivery workflow for a global shipping group, reducing time-to-delivery for freight operations and eliminating costly manual handoffs.

72%
Faster Delivery
400+
Workflows Automated
$22M
Cost Avoided
Retail omnichannel store experience
Retail

Omnichannel Service Platform for Global Retailer

Built a unified customer and employee service experience across 3,200 store locations and 18 e-commerce markets, creating a single view of every service interaction at enterprise scale.

45%
CSAT Increase
3,200
Locations
6 mo.
ROI Achieved
Banking enterprise leadership
Banking

Regulatory Compliance Automation for Investment Bank

Engineered an automated compliance monitoring and reporting system that reduced manual audit hours by 80% and ensured 100% on-time regulatory filings across 14 jurisdictions.

80%
Audit Hours Saved
100%
Filing Compliance
14
Jurisdictions
Client Voices

What Fortune 1000
Leaders Say

Our clients don't just adopt technology—they transform their organizations. Here's what they have to say.

AscendWorks didn't just implement a platform—they embedded themselves in our operations, understood our upstream complexities, and delivered a solution that our field teams actually use. The 67% reduction in HSE incidents was not just a metric; it was a fundamental shift in how we operate. This is what true enterprise partnership looks like.

James Harrington SVP, Digital Operations — ExxonMobil
ExxonMobil
★★★★★

What set AscendWorks apart was their willingness to co-own outcomes with us. They didn't disappear after go-live—they stayed engaged, iterated with us, and ensured we extracted maximum value from every module we deployed. That's rare in this industry.

Key Outcome
$120M
Annual operational cost savings in Year 1
★★★★★

In 18 years of enterprise technology implementations, I've never seen a firm match AscendWorks' combination of speed, rigor, and genuine partnership. They delivered our ITSM transformation in four months—on time, on budget, zero surprises.

Sarah Reynolds CTO — JPMorgan Chase
JPMorgan
★★★★★

The team understood our manufacturing environment from day one. No learning curve, no generic templates. They brought industry playbooks that mapped directly to our operational reality and delivered measurable results within the first quarter.

Michael Kovacs VP, Operations — General Electric
GE
★★★★★

AscendWorks brought structure to a chaotic content supply chain. What used to take our teams days to coordinate now happens automatically. The business impact on our production schedule has been extraordinary.

Laura Prentiss Chief Digital Officer — Comcast
Comcast
★★★★★

Our store associates and customers both feel the difference. AscendWorks built us a service experience that actually works at scale across thousands of locations. The CSAT jump in the first six months validated everything.

Thomas Chen EVP, Customer Experience — Walmart
Walmart
★★★★★

The regulatory compliance work AscendWorks delivered has transformed how we approach audit readiness. We went from reactive to proactive—and our regulators have noticed. Exceptional work across a very complex multi-jurisdiction landscape.

Alexandra Novak Chief Risk Officer — Bank of America
BofA
★★★★★

Connecting 47 offshore installations into a unified digital operations platform was a feat that most firms said couldn't be done on our timeline. AscendWorks proved them wrong—and delivered a platform our teams trust with their safety.

David Whitmore Head of Digital — BP
BP
★★★★★

From executive alignment to frontline adoption, AscendWorks managed the change with precision. Our engineers at 12 plants were resistant at first. Within 90 days, they were the platform's biggest advocates. That's program management excellence.

Robert Mitchell SVP, Manufacturing — Ford Motor Co.
Ford
★★★★★

AscendWorks understood the creative and technical sides of our business equally well. They built a digital rights management system that our legal team loves and our production teams actually use. That balance is incredibly rare.

Jennifer Barnes SVP Technology — The Walt Disney Company
Disney
★★★★★

At our scale, vendor integrations are notoriously complex. AscendWorks navigated our ecosystem with skill and delivered a service management platform that operates across 18 markets without friction. The ROI was clear in month six.

Kevin Park Director, Enterprise Tech — Amazon
Amazon
Get in Touch

Ready to Transform
Your Enterprise?

Whether you're beginning your digital transformation journey or accelerating an existing initiative, our team is ready to help you achieve measurable outcomes. Share your challenge—we'll build the path forward.

Headquarters One World Trade Center, New York, NY 10007
Enterprise Inquiries enterprise@ascendworks.com
Executive Hotline +1 (800) 472-2369
Global Offices New York · London · Singapore · Dubai · Toronto
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